Privacy Policy

1. Definitions

• Account: A unique account created to access BillKaro services.
• Application: Refers to BillKaro - Restaurant POS & Billing App.
• Company: Refers to CDNX Technologies.
• Device: Mobile phone, tablet or computer used to access the Service.
• Personal Data: Information that identifies a business owner or user.
• Service: Refers to the BillKaro platform and related services.

2. Information We Collect

• Restaurant name and business information
• Owner name and mobile number
• Billing and invoice records
• Orders, KOT and menu data
• GST and tax related information
• Device information and app analytics
• Subscription and payment related information

3. How We Use Information

• Provide restaurant billing and POS services
• Generate invoices, reports and analytics
• Improve app functionality and user experience
• Provide customer support and communication
• Prevent fraud, abuse and unauthorized access
• Maintain operational and security logs

4. Payments & Transactions

Payments may be processed through third-party payment gateways and financial partners. BillKaro does not directly store sensitive card or banking credentials.

5. Data Storage & Security

We use industry-standard security measures to protect your information. Data may be encrypted during transmission and storage where applicable.

While we strive to protect your information, no online system can guarantee complete security.

6. Third-Party Services

BillKaro may use third-party services including cloud hosting, analytics providers, authentication services and payment gateways. Their respective policies may also apply.

7. Data Retention

Billing, invoice and transaction records may be retained for operational, backup, legal and compliance purposes under applicable Indian laws.

8. User Rights

• Request correction of account information
• Request account deletion
• Request access to stored data where applicable

9. Children's Privacy

BillKaro is intended for restaurant and business operations and is not directed toward children under 13 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

11. Contact Information